FAQ

Shipping times

Our apparel is printed on demand meaning there is not back stock and is printed when you order it. Normally it will take 7-9 business days. Shipping rates start at $6.99 for US Flat Rate

***Due to Covid-19, our fulfillment times will be longer than usual for some product categories. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.***

Return, Cancellation, and Exchange Policies

At this time we do not offer return or exchanges for any items. Please make sure to double check measurements and sizes before ordering. If there is a problem with your order you can contact us at info@cinnamontigerillustrations.com 

My order never arrived but it says it was delivered. 

Please check with anyone who lives with you. For apartments check with your leasing office. For help with an order please contact cinnamontigerillustrations.com

Only part of my order showed up.

This is normal! Not every item is printed at the same facility. 

My tracking number doesn't show anything. 

Tracking numbers can take up to 48 hours to show movement after the product has been shipped.